Easy Steps to Reconnect Shark Robot to WiFi (Smart Methods)
Shark cleaning robot is among the best cleaning robots you can buy for yourself. It is easy to control and configure using the SharkClean App which enables full device control using WiFi. However, if you lose control to the internet for some reason, using the robot will become cumbersome. If your Shark vacuum won’t connect to wifi, learning about how to resolve the issue will come in handy. This blog will walk you through info on how to reconnect Shark Robot to WiFi in easy steps.
Reasons Why Shark Robot Vacuum Not Connecting To WiFi
The mobile app can only function if the smartphone it is installed on is connected to the WiFi network at your location. If it loses connection, you will lose control of the device and it may not operate as needed. Now, there can be different reasons why your Shark robot may not connect to WiFi. Here are some of them:
- You are not connected to the 2.4GHz network band of the WiFi router.
- The network settings like SSID or network password were changed.
- You are using incorrect WiFi password.
- The Internet service is disrupted.
- Your smartphone isn’t connected to the same WiFi network.
Identifying the main issue behind the wifi network issue is essential before you can take the steps to fix it. Once you have identified the main issue, you can follow the steps as discussed below.
How to reconnect Shark robot to WiFi?
Reconnecting your Shark robot to WiFi is easy. Here are some troubleshooting steps you can follow:
Use the SharkClean App
Open the SharkClean app on your smartphone. If you haven’t installed it, you can download it from the App Store and the Play Store. Install the same and then launch it once done.
Navigate to the Settings menu in the app and then select “Set up a new Shark”.
You can now follow the on-screen instructions to reset the Shark robot’s wifi connection. The process will involve pressing and holding some specific combination of buttons on your robot vacuum until you hear a chime or some light indication through the LEDs.
Make sure that you connect your smartphone to the same WiFi network that you are trying to connect the Shark robot to. Using the SharkClean app is the easiest and most straight forward method to reconnect the robot to WiFi and resolve shark vacuum not connecting to app like issues.
Check the WiFi Network Status
Your shark robot vacuum will not connect to WiFi if the internet service is disrupted or it is not activated. Check the operational status of your router wifi connection by connecting another device to it. This way you will be able to check the wireless connectivity.
Try placing your Shark robot closer to the WiFi router when you are connecting it. This will rule out the chances of interference or weak signals disrupting the network connection. Also verify if the WiFi network credentials you are using are correct. If they were changed recently, you can update the same in the SharkClean app and then try to reconnect Shark robot to WiFi.
Note: Shark robots support connection to only the 2.4GHz network band of your router. So ensure that you are using the same WiFi band for connectivity.
Reboot Your Shark Robot and the WiFi Router
Power off the shark robot. You can use the power button on the router to do that. Allow it to stay turned off for about a minute before switching it back on. Also unplug the wifi router from the power outlet and restart it after about 30 seconds to ensure the memory and cache files are cleared.
Once the router and the robot are turned back on, you can use the SharkClean app to reconnect your Shark robot to WiFi connection.
Power cycling your router and the robot can help fix minor connectivity issues which a single reconnection attempt may not fix. This is an often overlooked but effective method for resolving connectivity issues with a range of smart home devices.
Reset the Shark Robot
If you conclude that shark robot vacuum will not connect to wifi, locate the Dock and Spot buttons on your robot and press and hold them for about 10 seconds. Make sure you are holding them together until the light ring on the robot starts to blink.
This means that the reset process has started. Release the buttons and allow the process to complete.
Once the robot is reset to default settings, launch the SharkClean app again and reconnect Shark robot to WiFi network at your location. Resetting your Shark robot will delete all settings of your robot vacuum, so you’ll need to reconfigure the same. This method is the most helpful when Shark vacuum not connecting to app, or there is persistent network connection issue that doesn’t go away even with regular troubleshooting steps being followed.
FAQs
My Shark Robot will not connect to WiFi. What should I do?
Your Shark robot vacuum will not connect to wifi, if you are using the wrong network band to connect it to. Choose the 2.4GHz network band only and type in the correct Wifi password to connect your robot to it. If you face issues with the robot connectivity, restart your robot and the wifi router to see if the issue gets resolved.
Secondly, also verify if the network details were changed, and type in the new password to reconnect Shark robot to WiFi. If it still doesn’t connect, you can reset it to the factory settings and then reconfigure the device and network settings.
How do I reset my Shark robot vacuum?
To reset your Shark Robot Vacuum, you will need to remove it from the Device section in the SharkClean app. Launch the app and follow the on-screen steps to remove the robot.
Secondly, you can press and hold the Dock and Hold buttons together on the Shark robot for 10 seconds. Once the LED on the robot swirls and blinks, release the buttons and let the reset process finish. Once the reset process is complete, you can proceed with the reconfiguration process again.
The Final Word
Reconnecting Shark robot to WiFi is simple if you follow the right steps. If your Shark vacuum won’t connect to wifi, steps like restarting the robot and the router to checking the network details, updating the credentials in the app, and resetting the robot, can help.
For more help on matters related to reconnecting Shark robot to the WiFi network at your location, you can always connect with our expert support team. This will ensure that you can continue keeping your location clean with the Shark robot vacuum at all times.
Still unsure how to reconnect Shark robot to WiFi?
Connect with our expert support team now for help!